RIGHT OF CANCELLATION - 30 DAY RETURN RIGHT

When you shop online at www.ruedefemme.dk you have a 30-day right of withdrawal. Your right of return runs from the day you received the product. If the deadline expires on a public holiday, Saturday, Constitution Day, Christmas Eve or New Year's Eve, the deadline is extended to the following business day. In the case of multiple items ordered in one order but delivered separately, or a product that comes in multiple batches, the period runs from the receipt of the last product.

How do I return?

If you wish to return goods, please fill out the attached return form.

For customers residing in Denmark, you have two options for returns:
1) Use the enclosed return label.  When using the enclosed return label, DKK 60 will be deducted from the amount refunded.
2) Buy a return label yourself and  return the goods to the following address: PBO A/S,
Brunbjergvej 5, 8240 Risskov, Denmark

For customers residing in Austria, Belgium, Czech Republic, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Spain and Sweden:
- You must purchase a return label yourself and  return the goods to the following address:
PBO A/S, Brunbjergvej 5, 8240 Risskov, Denmark

For customers residing in Norway, UK, Switzerland:
- You must purchase a return label yourself and  return the goods to the following address:
PBO A/S, Brunbjergvej 5, 8240 Risskov, Denmark
- Please note that any applicable import duties on returns from outside the EU will result in a charge of €20.

Important information regarding your return

You must ensure that the goods are properly packaged. You are responsible for the package/goods until we receive them. So keep the postal receipt and tracking number. Note: We do not accept packages sent COD.

When we receive the item, we will check it and you will be refunded the amount you paid to us for the purchase. The amount will always be transferred to the same payment method you used to pay for the purchase.

Please note: You may lose your purchase price, in whole or in part. This happens if the product has deteriorated because, for example, you have used the product or the product has been damaged while you were responsible for it. You are responsible for any deterioration in the value of the product that is caused by handling other than what is necessary to establish the nature, characteristics and functioning of the product. If the value of the product has deteriorated, we will deduct the deterioration in value from the purchase price you paid for the product before you receive a refund of the purchase price.